ISTOBAL's mission is to improve on a daily basis in order to provide excellent car care enhancing the user experience.
Innovation. Finding new ways to add value to people, generating original solutions both for products and services and for organisational aspects and procedures.
Improvement. Improving performance and results on an ongoing basis, individually and collectively.
Excellence. Being effective and efficient in everything we do. Finding solutions with the highest quality, solutions that are agile and simple but complete.
Focus on service. Focus on achieving maximum customer satisfaction by adapting to changing client needs and anticipating such needs with a proactive attitude to improve their experience.
Commitment. Implementing ethical principles, honesty and mutual accountability between employer and employees and with clients and society in general, to live up to their trust in ISTOBAL and forge long-term relationships.