In this infographic we show you the route of your call in our Technical Support Service. Always near you to ensure your facility is always ready.
Our clients’ success is the best reward to us. That is why we want to introduce you to Ramón Puigfel, the manager of Can Clos service station in Ripollet (Barcelona).
We have analysed the route followed by a user at the car wash station, to detect critical points, key lessons for improvement, and ‘moments of truth’ in customer interactions. Let’s go on a ‘User Journey’.