Our clients’ success is the best reward to us. That is why we want to introduce you to Ramón Puigfel, the manager of Can Clos service station in Ripollet (Barcelona).
We have analysed the route followed by a user at the car wash station, to detect critical points, key lessons for improvement, and ‘moments of truth’ in customer interactions. Let’s go on a ‘User Journey’.
This week, we will focus on the cleaning products that can help you keep your facility clean and in good condition, as your customers would expect.
When it comes to being creative, the sky is the limit. What about you, any ideas to make your car wash station more attractive? We look forward to your proposals in the blog!